Meet Jonna

founder of jl professional virtual assistantI am the owner and founder of JL Professional¬† Virtual Assistant, a digital marketing and virtual assistant services business. I could list down all of my experiences here but I think those belong in a resume–one I seldom use these days! But if you need to look at mine, feel free to view my online resume on LinkedIn.

I’ve been in the freelancing industry (or the gig economy) and the Virtual Assistant industry simultaneously since March 2012.


A Look Back

Prior to becoming a freelancer, I was working as a part time English language private tutor while studying in college. I was involved in several church services as a volunteer and later appointed as one of the leaders in multiple departments, particularly the Youth department, Children’s department, Music department, Evangelism department, Women’s department, and finally as the Christian Education Director.

After about 2-3 years, I dropped out of college to work full time due to an unexpected financial crisis. I then worked in the corporate call center industry in the customer service, sales, and technical support departments for five years.


Entering the Freelance Industry

In the last few months of 2011, I fell terribly sick. I requested for an indefinite leave to complete my 6-month rest and medication as advised by the doctor, but the company refused. They can’t afford to give me that long and suggested I re-apply once I was back on my feet. So I resigned… reluctantly!

Long story short (you can find my story at the introduction of my Virtual Assistant course), I became a freelancer with the mindset of an employee. The Internet became my playground AND office. I learned everything I can about the gig economy/freelance industry.

My mindset changed over time and I loved every bit of the journey–I had the best and worst of both (employment and freelancing) worlds!


As a Freelancer

My first service as a freelancer was as a researcher and data entry clerk. It was the easiest, when I think about it now, but at the time, it was challenging. Then I put my writing skills to the test. I was a bit confident about it because I was editor-in-chief to our high school newsletter.

As my skills grew in number and increased in level, the industry also improved with new stuff. The term “virtual assistant” became more popular and more defined.


As a Virtual Assistant

I switched from calling myself a “Freelancer” to “Virtual Assistant”. A more professional title and definition was established by the industry and I became a professional, multi-skilled VA, offering services as a writer, transcriber, researcher, data entry specialist, online tutor, social media manager, and more!


As an Online Business Manager

Yet another term that’s new in the VA industry as of 2019! I still use the VA title because it’s in my business name, but technically, my roles have expanded now to include knowledge and skills in the business world in general.

I help clients save their time and money and grow their business at affordable costs without compromising quality level. As online business manager, I can hire my own team, train them, and help them grow with me like traditional, physical businesses do.


As a Trainer / Coach

In addition to my VA services, I’ve started my VA training/coaching service called “Beyond Words With Coach Jonna”. I help aspiring Virtual Assistants get started. I also coach experienced Virtual Assistants on topics like how to get to the next level or how to get more clients.

My courses are offered online and offline. For self-paced online courses, please visit the “Courses” page on this site. For offline, face to face training and/or coaching, please contact me through the “Get In Touch” form. I am also available for online training/coaching through Skype or Zoom.


To Infinity and Beyond!

By 2020, I will launch an online magazine with its separate name, and podcast and Internet TV programs under my coaching business, Beyond Words With Coach Jonna.

I am also working on officially launching my events management services before the end of 2019!


So this is me! Welcome to my business world. Let me and my team help you build, maintain, and grow yours! Click here to contact us.

What Our Clients Say


Hi, I hired Jonna to transcribe numerous videos for use in white papers, blog posts, and anything else we needed. She consistently delivered transcripts on deadline, and it was a pleasure working with her!

Kevin Tumlinson - Thriller Author | Podcast Host | The Voice of Indie Authors